Проблемы с возвратом денег и отказом от платной подписки на британском сайте.

Здравствуйте Анастасия. Для ответа на ваш вопрос нужно читать условия вашего договора, так же нужно знать право какого государства должно применяться при решении спора.

Cancellation At Any Time With No Refund. You may cancel your registration or subscription to any Services at any time during the term of such registration or subscription or any renewal period by accessing the “Account Settings” page under the “Billing” option on your membership home page, clicking on “Cancel My Subscription” or “Close Account” link, and providing the information requested. Alternatively, you may cancel your registration or subscription by sending an email to subscriptions@eharmony.com, or written notice of cancellation to: eharmony UK, Ltd., Attn: Cancellations, BM Box 5904, London WC1N 3XX, such notice being effective upon our receipt. Please include the e-mail address associated with your eHarmony account in this notice. In each case, your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term. If you purchase a subscription on an installation payment basis (such as three-part pay), your ability to cancel your membership as described above will be available to you only once your final installment payment has been paid.

14 day Cancellation Right. Regarding the Singles Service, you may cancel the Agreement within 14 calendar days after the confirmation of your first subscription to any Service (s) by using the communication methods described in Section 12 (a) above, and receive a full refund.

При решении споров применяется британское законодательство.